As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Case Manager-Arizona Families F.I.R.S.T.-Graham County

Position Purpose

Provides comprehensive substance abuse services to referred individuals.in the Arizona Families F.I.R.S.T (AFF) program. Position will make available and coordinate a continuum of services based on the needs of each individual which shall include case management, substance abuse assessment and service planning, substance abuse awareness services, alcohol and drug testing and recovery maintenance services. Positions will require travel out of the office within a designated geographic location. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.
Position is covers Graham County.

Essential Functions

  • Available to provide services for client in emergencies twenty-four (24) hours a day, seven (7) days a week
  • Responsible for receiving referrals and engaging clients within 24 hours, through home visits or telephone contact. Completes documentation regarding all contacts and information regarding the case.
  • Responsible for continued outreach and engagement of clients through telephone calls, home visits, and ongoing communication with all members of the substance abuse treatment team
  • Participates in the collection and review of all collateral information including but not limited to: social histories, psychological evaluations, judicial records, previous substance abuse treatment information, DCS reports, and obtaining a release of information for everyone involved in the case.
  • Coordinates substance abuse assessment including family centered interviews and all required substance abuse tools.
  • Responsible for developing and implementing individual service plans, making community referrals, on-going reassessment of the service plans and follow up. Updates service plans bi-annually or as needed.
  • Coordinates all services for each individual client, including advocacy, giving information about community resources, etc.
  • Provides accurate documentation of services, including identifying resources, writing progress notes, detailed summaries of all services and contracts and submits as required or outlined. Completes monthly progress reports and billing as required.
  • Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.
  • May drive company or personal vehicle on agency business


Minimum Qualifications

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Corporate Director of Human Resources.

  • AA Degree with three (3) years of related experience in the field of substance abuse, child welfare or behavioral health
  • Ability to relate to families of varied lifestyles, backgrounds, and ethnicities
  • Must have knowledge and understanding of human behavior, social work theories and techniques as well as community resources
  • Counseling, interviewing assessment and therapeutic relationship skills
  • Must be flexible and able to work with the uniqueness of each client
  • Must be sensitive to cultural differences within the agency and community
  • Proven skills utilizing Microsoft Office Suite
  • Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and steps
  • Ability to visually and auditory assess and interact with clients to ensure their safety and wellbeing
  • Requires considerable work outside of the office and substantial driving; requires evening and weekend work on occasion and willingness to be on-call for emergencies
  • Ability to lift up to 25 pounds
  • Proven strong communication skills – oral and written are clear, concise, and in an organized fashion using appropriate style, grammar and tone
  • Obtain State of Arizona Level One Fingerprint Clearance Card
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle division 39 months Motor Vehicle Report





Desired Qualifications

  • Bachelor’s degree in a Human Service or Behavior Health-related area
  • Additional years of directly related experience
  • Bilingual, English / Spanish verbal and written


The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.


No.: 04-16-749
Location: Catholic Community Services-Sierra Vista
Status: Full Time - Non Exempt
Salary: DOE

How to Apply

 Catholic Community Services

140 W. Speedway Blvd. #230

Tucson, AZ  85705


Fax resume and cover letter –520-770-8505


Email resume and cover letter – humanresources@ccs-soaz.org


For more information visit our website at: www.ccs-soaz.org




Applicants will be rated and evaluated based upon their qualifications, training and related job experience



We encourage our Veterans to apply


Open: Aug 7, 2019
Closing Date: Open Until Filled

Due to the volume of applications we receive, only those selected for an interview will be contacted.

Any individual seeking accommodations should contact the Corporate Director of Human Resources at 520-623-0344, ext.1068

Catholic Community Services of Southern Arizona strengthens families, supports communities, provides compassionate services, and strives for excellence.  For more information visit our website at: www.ccs-soaz.org

Equal Employment Opportunity Statement