Meet Alexa

Alexa was just getting out of a volatile and abusive long-term relationship when she came to CCS-Deaf & Residential Services’ Community Outreach Program for the Deaf (COPD).

She was struggling to function and live on her own and needed case management as well other services, like interpretation, life skills education, and mental health treatment.

But there was another problem—Alexa was often disoriented, worried, and confused. She couldn’t remember things she should have been able to. She didn’t have answers to basic questions.

“I was really worried about her,” said Lindsay, her COPD case manager. “I wondered how she had been able to survive.”

The cause of the problem presented itself when Alexa went into a seizure one day at COPD. She was diagnosed with epilepsy, a disorder she had been suffering from for a long time. Lindsay took her to multiple doctor appointments to interpret and advocate for her. She also helped Alexa obtain and manage her medications to prevent more seizures.

With Alexa’s many challenges, Lindsay worked with Deaf & Residential Services’ Community Living Program to move Alexa into its supportive housing. She also established the services of a representative payee to handle Alexa’s finances.

Lindsay’s dedicated efforts have given Alexa a much happier and stable life with dignity. Alexa comes in often to check in with Lindsay, grateful for the support she provides. “I like her. She’s nice and gives me a lot of help,” expressed Alexa.